Bandar Abdullah Al-Rajhi:
“We are committed to providing a safe and seamless Hajj experience for Egyptian pilgrims in full coordination with the Ministry and Tourism Chamber committees.”
In a spiritual and joyful atmosphere, the holy city of Makkah witnessed a warm and heartfelt welcome for the first group of Egyptian pilgrims traveling under the economic-tier tourism category, who arrived on the initial flights designated for this segment.
Upon their arrival, they were received by Al-Rajhi Tawafa Group, the Saudi company tasked with serving Egyptian tourism pilgrims in the economic tier. The pilgrims were welcomed with symbolic gifts, dates, Zamzam water, and flowers. Senior executives from the group were present to greet the pilgrims and oversee the reception.
This reception marks the beginning of a comprehensive operational plan developed early on by Al-Rajhi Tawafa Group to ensure the comfort of pilgrims and provide services that meet their expectations, allowing them to perform their rituals with ease and peace of mind. The plan was prepared in close coordination with the Egyptian Chamber of Tourism Companies and under the direct supervision of the Egyptian Ministry of Tourism and Antiquities.
A Seamless Experience from Arrival to Rituals
Field teams from Al-Rajhi Tawafa Group immediately began executing their duties upon the pilgrims’ arrival, including the provision of dedicated buses to transport them to their accommodation in Makkah, along with high-quality services designed to ensure their safety and comfort — all aligned with the best standards in serving the Guests of Allah.
Bandar Abdullah Al-Rajhi, CEO of the group, affirmed the organization’s full commitment to delivering a seamless and secure Hajj experience for Egyptian pilgrims. He highlighted the continuous coordination with the Saudi Ministry of Hajj and Umrah, the Egyptian Ministry of Tourism and Antiquities, and the Chamber of Tourism Companies, all working in synergy to facilitate movement, streamline procedures, and enhance the overall experience.
Al-Rajhi also praised the support and efforts of the Egyptian Ministry of Tourism and Antiquities and the Chamber’s joint committees in both Makkah and Madinah for their active role in assisting Egyptian pilgrims throughout their spiritual journey, reflecting the depth of cooperation between the two countries in serving the pilgrims.
“We are honored to serve the pilgrims of the Holy Mosque,” said Al-Rajhi.
“It is a noble duty and a source of pride. In preparation for this blessed season, we developed a detailed operational plan in partnership with relevant authorities to ensure that Egyptian economic-tier pilgrims receive a safe, distinguished, and spiritually fulfilling Hajj experience — in line with the Kingdom’s Vision 2030 goals for serving pilgrims.”
He added that the group has deployed its full human and technical capacities at pilgrims’ accommodation sites, applying the highest standards of hospitality and service excellence to ensure a spiritually uplifting environment. Pilgrims are provided with a comprehensive package of services including reception, transport, accommodation, meals, guidance, and culturally relevant educational programs to enhance their religious experience.
It is worth noting that this Hajj season will witness the arrival of over 33,000 Egyptian tourism pilgrims across various service tiers.
