Bank NXT Joins Forces with Red Hat to Boost Operational Efficiency and Customer Experience

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Bank NXT Joins Forces with Red Hat to Boost Operational Efficiency and Customer Experience
Bank NXT, a leading provider of integrated retail and corporate banking solutions in Egypt, announced today a collaboration with Red Hat, the world’s leading provider of open-source solutions, to modernize its digital banking infrastructure. The collaboration focuses on leveraging Red Hat’s hybrid cloud solutions to enhance operational efficiency, deliver superior customer experiences, and strengthen security measures.
As part of this initiative, Bank NXT worked with Red Hat to integrate Temenos and Mindgate’s digital solutions with Red Hat’s hybrid cloud platform. This integration has enabled the bank to modernize its infrastructure, optimize operations, and deliver enhanced services to its customers.
Built on Red Hat’s Enterprise Linux and OpenShift Platform Plus, Bank NXT has streamlined operations, cutting deployment times for new digital services by 40% and doubling the frequency of updates and feature releases. This agility enables the bank to rapidly introduce innovative features, adapt to market changes, and maintain a competitive edge. Additionally, by using Red Hat’s Ansible Automation Platform, Bank NXT has improved operational efficiency by 30% and reduced incident resolution times by 20%. Red Hat’s Advanced Cluster Security adds an extra layer of protection, ensuring the security of sensitive customer information.
Hesham Daabes, Senior Group Head for Support at Bank NXT, commented, “We are excited to partner with Red Hat to accelerate our digital transformation journey. Their innovative solutions have greatly enhanced our operational efficiency, reducing deployment times, increasing agility, and enabling us to deliver digital banking services to our customers faster than ever before. This collaboration has not only streamlined our operations and strengthened security but also elevated our service offerings, laying the foundation for continued innovation and growth in the future.”
Adrian Pickering, Regional General Manager, MENA at Red Hat, added, “Bank NXT is on a mission to adapt to the evolving needs of its diverse clients and customers, embarking on a transformative journey to provide accessible financial solutions in Egypt. We are proud to be helping Bank NXT speed up its development lifecycle to release new features and updates using Red Hat’s hybrid cloud technologies and look forward to supporting its approach to providing quick, distinctive services to its customers.”